Privacy Policy

1. Introduction

At Hardy Saul, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, email address, postal address, phone number
• Payment Information: Credit card details, billing address (processed securely by our payment providers)
• Order Information: Products purchased, order history, preferences
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Information about how you use our website, products, and services

3. How We Collect Information

We collect information:

• Directly from you when you provide it to us (e.g., when placing an order, creating an account, or contacting us)
• Automatically as you navigate through the website (using cookies and similar technologies)
• From third parties, such as our business partners and analytics providers

4. How We Use Your Information

We use the information we collect about you for various purposes, including:

• Processing and fulfilling your orders
• Managing your account and providing customer support
• Sending you order confirmations and updates
• Communicating with you about products, services, offers, and promotions
• Improving our website, products, and services
• Preventing fraudulent transactions and monitoring against theft
• Complying with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Sharing Your Information

We may share your personal information with:

• Service Providers: Payment processors, shipping companies, and other vendors who assist us in operating our business
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Legal Requirements: When required by law or to protect our rights, property, or safety

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

All payment transactions are processed through secure payment gateway providers and are not stored or processed on our servers.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to request deletion of your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@hardysaul.com
Address: 42 Country Lane, Cotswolds, GL54 2HQ, United Kingdom