Shipping & Delivery

Free Shipping

We offer complimentary standard shipping on all orders over €75. For orders under €75, a flat shipping rate of €9.99 applies.

Shipping Methods & Timeframes

Region	Standard Shipping	Express Shipping
United Kingdom	3-5 business days	1-2 business days
European Union	5-7 business days	2-3 business days
United States & Canada	7-10 business days	3-5 business days
Australia & New Zealand	10-14 business days	5-7 business days
Rest of World	10-20 business days	5-10 business days

Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. You will receive a confirmation email once your order has been shipped, including tracking information.

Packaging

We take great care in packaging your items to ensure they arrive safely. Each decorative plate is individually wrapped in protective materials and packed in sturdy boxes designed specifically for fragile items. Our packaging is also eco-friendly and recyclable.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on our website or directly through the carrier's website.

Customs & Import Duties

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and vary by country. We recommend contacting your local customs office for more information.

Delivery Issues

If your order is delayed, damaged, or lost in transit, please contact our customer service team at support@hardysaul.com. We will work with the carrier to resolve the issue as quickly as possible.

Address Changes

If you need to change your shipping address after placing an order, please contact us immediately. We can only modify addresses before the order has been shipped.

Questions?

If you have any questions about shipping or delivery, please don't hesitate to contact us at support@hardysaul.com.